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Frequently asked questions
FAQ
A big part of telemarketing success is rebuttals - countering the consumer's objections with reasoned arguments that will overcome their reluctance.
Like any call center rep, ACE Agents does rebut some objections, but we make sure to keep it non-aggressive, and we take "no" as an answer after that first rebuttal.
ACE Agents never rebuts "Do Not Call" requests.
Compared to human agents, ACE Agents can save you 70% or more on agent labor cost. Moreover, ACE Agents outperforms human agents in most metrics*, as can be seen in comparison chart below,
https://static.wixstatic.com/media/274602_19872b43006d4457a27f65a0dec17008~mv2.png
* Data comes from a paid pilot we performed in the Medicare telemarketing industry.
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