Whether you use independent or employee field agents, getting a prospect to them can be challenging. ACE Agents can dial them all in rapid succession, handing off the transfer to the first agent to accept it. 

At the same time, ACE Agents will deliver the consumer's data (and any data collected during our conversation) to your Customer Relationship Management (CRM) platform, so the data is at their fingertips. 

If your field network is fully utilized we can move your transfers to an overflow backstop, whether it's your own call center or a third-party call center.